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Author
Pub. Date
1997
Physical Desc
ix, 114 pages : illustrations ; 24 cm
Language
English
Description
"If you deal with difficult participants in your training sessions, you know the destructive effect they can have on their own learning, as well as on the group's learning process. You, as a presenter, have the ability to successfully deal with 95% of the difficult participants you face. This helpful guide book provides you with the knowledge and skills needed to deal with almost any difficult participant." "You'll learn first how to identify the...
Author
Publisher
Kogan Page
Pub. Date
2002
Physical Desc
1 online resource (ix, 148 pages) : illustrations
Language
English
Description
The idea of turning staff - the most vital element in any organization - into gold lies at the heart of all training and development programmes. As this lively and thought-provoking book shows, the best route to organizational success is through developing people to their full potential. Providing a structured and practical guide to making the most of the human capital in any type of organization (large or small, public or private sector), the book...
Author
Publisher
AMACOM
Pub. Date
©1998
Edition
3rd ed.
Physical Desc
1 online resource (xi, 468 pages) : illustrations
Language
English
Description
"Here you can find information and guidance on virtually every aspect of training - from basics like planning and writing lesson plans to the challenges of training management or training in specialized fields." "Now completely updated and revised, this edition of The Trainer's Handbook provides the most current training information available. It has an entirely new section on such special applications as team training, on-the-job training, tying...
Author
Series
Publisher
Capstone
Pub. Date
2003
Physical Desc
1 online resource (vi, 126 pages)
Language
English
Description
Effective training and development is essential if you are to get the best from your people and extend the knowledge shelf-life of your company. This work explores the vast array of options available to the HR function including on-the-job learning, formal education and coaching and mentoring.
Author
Series
Publisher
McGraw-Hill
Pub. Date
©2004
Physical Desc
1 online resource (xiii, 226 pages) : illustrations.
Language
English
Description
Offering a quick read on the basics of performance reviews, this guide features short, informally written chapters, bulleted lists, self-examinations, seven types of sidebars, and chapter-ending checklists of important points.
Author
Publisher
American Management Association
Pub. Date
©2007
Edition
2nd ed.
Physical Desc
1 online resource (vi, 230 pages)
Language
English
Description
This updated and revised second edition includes useful scripts for talking to employees about sensitive issues, and new material on topics including working with off-site employees, what to say when an employee denies a problem exists, whether or not to coach temps and part-timers, how to draw the line between the mentoring and supervisory role, and what to do when counseling fails.
Author
Publisher
Kogan Page
Pub. Date
2004
Edition
5th ed.
Physical Desc
1 online resource (vii, 324 pages) : illustrations
Language
English
Description
This text presents a comprehensive introduction to the theory and practice of training, with outlines of the major instructional and training concepts, as well as new sections on the role of computers and online training, and benchmarking.
Author
Publisher
AMACOM
Pub. Date
©2003
Physical Desc
1 online resource (xv, 352 pages) : forms
Language
English
Description
Annotation There's more to training than just walking into a room and talking at people. This book helps readers determine the actual training requirements for everyone within a given organization, from the newly-promoted, newly-hired, and just-transferred, to those who need training as a result of changes in technology or operations. Covering a range of topics from gathering and analyzing information, to communicating results to upper management,...
Publisher
AMACOM
Pub. Date
[2002]
Physical Desc
1 online resource
Language
English
Description
Once the province of only the largest corporations, corporate universities are fast becoming the standard at smaller companies as well. This comprehensive handbook is a valuable resource for companies of all sizes who are considering (or already developing) enhanced professional learning programs. Featuring contributions from experts at ten different corporate universities, academic institutions, and consulting firms, the book addresses the three...
Publisher
L. Erlbaum Associates
Pub. Date
2004
Physical Desc
1 online resource (xiv, 306 pages) : illustrations
Language
English
Description
This text explores changing understanding of literacy and its place in contemporary workplace settings. It highlights questions and dilemmas to consider when planning and teaching workplace education and challenges traditional thinking about workplace literacy as functional skills.
Publisher
J. Wiley
Pub. Date
©2002
Physical Desc
1 online resource (xxxi, 392 pages) : illustrations.
Language
English
Description
How can we maintain competitive advantage in a rapidly changing environment and at the same time create and sustain organisations in which people thrive both materially and psychologically? While organisations are facing the twin challenges of advancing technologies and increasing levels of competition, successfully developing and retaining the talents of all its members is key to organisational effectiveness. Individual Differences and Development...
Author
Series
Publisher
Elsevier/Butterworth-Heinemann
Pub. Date
2005
Physical Desc
1 online resource
Language
English
Description
As the field of business coaching has expanded and evolved over the last decade, many different approaches to business coaching have been created. The authors of Coaching that Counts have written a practical, readable guide for developing, delivering and measuring high value business coaching. Coaching that Counts, combines insights and practical experience about how to achieve transformational change through the strategic application and evaluation...
Author
Publisher
W.E. Upjohn Institute for Employment Research
Pub. Date
2003
Physical Desc
1 online resource (ix, 175 pages)
Language
English
Description
Annotation This study examins a catagory of education and training that is not frequently put under the magnifying glass: employers practices and decision-making processes with regard to workplace education and training for lower-wage workers. It is hoped that the results of the study will both inform public policy and be of use to employers interested in enhancing the education and training that they provide to lower-wage workers.
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